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EarthBreeze

EarthBreeze

earthbreeze.com
What is your customer experience with EarthBreeze?

EarthBreeze Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • EarthBreeze has 2.7 star rating based on 126 customer reviews. Consumers are mostly neutral.

  • 38% of users would likely recommend EarthBreeze to a friend or colleague.

  • Rating Distribution
  • Pros: Good product, Easy to use, Good detergent.
    Cons: Can not talk to customer service directly, Expensive, Made in china.

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Media from reviews

EarthBreeze - Unwanted order
EarthBreeze - Sheets are falling apartEarthBreeze - Not happy with customer service. Can’t even speak to a live person.EarthBreeze - I need to cancel serviceEarthBreeze - I need to cancel service - Image 2EarthBreeze - I need to cancel service - Image 3EarthBreeze - Billed for products not received
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order subscription earth breeze breeze earth card credit card credit account sheets
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Melody G Ebu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with the sheets

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I have been using your product for a few years and have been happy with it. In the last few months, however, it has been leaving a white residue on the clothing, which is difficult to get out.

Also, I'm finding parts of the sheets stuck to the walls of the washing machine. Please advise; I do not wish to stop shipments, but I can't have white spattered clothing.

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Preferred solution: A solution

Geoffrey A Yvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sheets are falling apart

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EarthBreeze - Sheets are falling apart

The sheets are disintegrating into little pieces. My dog is eating them and he's getting an upset stomach. This has never happened before and I have been using these sheets for five years.

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Loss:
$12
Pros:
  • I like the product
Cons:
  • Falling apart

Preferred solution: Deliver product or service ordered

Gina W Huc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unwanted order

EarthBreeze - Unwanted order

I received two orders after I cancelled my subscription. There was no response to my email complaint.

There was also no information provided on how to return unopened merchandise. I am an unsatisfied customer.

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Loss:
$26

Preferred solution: Full refund

Resolved
Gina W Huc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Resolved: Unwanted order

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Updated by user Feb 04, 2025

Company fixed the issue and I have been provided with apology. Voicemail

Updated by user Feb 02, 2025

Received partial refund but no response on how to return unwanted product. Hopefully my account was canceled and I do not receive any more.

Original review Jan 28, 2025

No response from email complaint. Supposed to receive product every for months.

Received product in December and again 2 days ago.

I had even cancelled my account before this recent order. I want a refund for 2 unopened orders.

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Ion Ple

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Verified Reviewer
| map-marker Spring Hill, Florida

False Advertising

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I submitted a complaint.I ordered a 30 sheet package of Earth Breeze eco laundry sheets. When I received package I opened it and counted the individual sheets, there were only 25!!!

Very disappointed!

Either a mistake or false advertising. I expect a replacement!

Barbara David

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Barbara M Rwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Coast, Florida

Question

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Have not received answer to simple question yet and am a customer with auto ship after almost a week.

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Barbara M Rwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Coast, Florida

Don’t know enough to rate yet bc never heard from EarthBreeze

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Simple question to be answered and so far have not been contacted.

Like the product and on auto ship.

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Resolved
Maxine P Fya

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Verified Reviewer

Resolved: Rec’d pkg I did not order

Don't send packages to people who did not place an order. I've got six months of product, I sure don't need any more product.

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Loss:
$13
Pros:
  • I like product

Preferred solution: Full refund

User's recommendation: Don’t order from these people, they can’t take no for an answer.

Resolved
Jamarco Zvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Resolved: I wish earth breeze was made in America

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Not a bad product but needs to be American made also I need to be removed from auto ship in the future!

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Dee E Aoi

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Verified Reviewer

Refund

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No one has gotten back to me about this order. I don't want it, but I do want my refund. Where is your customer service?

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Loss:
$153

Preferred solution: Full refund

User's recommendation: Don’t use them

Beverly J Yeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stopping subscription

Can't seem to get back to the Earth Breeze page after receiving the code. I would like to cancel my subscription. Thank you.

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Cons:
  • Having to try to transfer the stupid email code to the page just to send a message

Preferred solution: Full refund

Resolved
Lori L Xak

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Verified Reviewer

Resolved: Cancel my order

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Updated by user Dec 14, 2024

Company fixed the issue and I have been provided with apology. I emailed abd did an on-line chat with Earth Breeze and no response but after I contacted this forum and posted I got results. Thank-You

Original review updated Nov 27, 2024
I immediately tried to cancel the subscription and the upgrade. Before I checked out it asked if I wanted 3 pcks for $29 instead of 1 for $21 so i figured ok i will give it a 90 trail run.

I have alot of allergies so I did not want to subscribe, I wanted to try it first. I did not realize the 3 pack was a subscription bc i had marked one-tine purchase. So when i checked out two charges appeared one for $51 plus change and one for $21 plus change. So I immedaitely went back to their page and tried to cancel the whole order.

It said I successfully cancelled the subscription but I still have a $51+ and another $21+ charge taken out of my account. So I contacted them through their page and emailed them, last Thursday at the hello@***.com and asked them to cancel whole order and I also did it again today through their website and called CSR number for the Earth Breeze company listed on Pissed Consumer.

However, as of of few minutes ago, nothing has happened and my debit card is still not refunded the charges and it still lists on their website I have two active orders but no active subscriptions. But I still have the two charges on my debit card.
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Loss:
$72
Pros:
  • No big plastic jugs to waste & cleaner detergent fir clothes
Cons:
  • Tricky advertisement on their social media and website pages

Preferred solution: Full refund

User's recommendation: Do not fall for the upgrade to order and have the Cutomer Service phone number ready.

Dee E Aoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Stroudsburg, Pennsylvania

Refund

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Updated by user Feb 21, 2025

Cancelled and want refund but never heard back

Original review Feb 20, 2025

It was a year ago and a move. I dont remember putting in on auto replenish I canceled and dont want it. Please refund.

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User's recommendation: Cancel auto renew. It will throw you.

Carol B Nqc

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Verified Reviewer

Order change

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I do not like the fact that it is so difficult to speak with a live person. I wanted to make a simple change on my account.

I refuse to pay to talk to someone in your company. I am, therefore, cancelling all future orders.

I love the product and will buy it at the grocery store when needed. Sincerely, Carol Berry.

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Betty R Xwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Harrisonburg, Virginia

Earth Breeze has been sending me more than I signed up for. I have tried to get in touch with the company but have not gotten any response. If I do not hear from someone then I'll go to Walmart!

was getting two packs every two months and for some reason you started sending me four,(4) packs. At first I just ignored it thinking it was a mistake.

After trying to get in touch with someone I realized no one was going to respond. I WANT TO CHANGE MY ORDER! I WANT TWO, (2) PACKS EVERY TWO MONTHS. IF I get no response I will drive 2 miles to Walmart and buy them from there.

Thank you

reidmenow@***.net

(540) 335-****

Betty D. Reid

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Charles H Gnw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

I'm not pissed off; I just don't want to use this product anymore. I use Tide Pods now; there's more of a scent to the cloths.

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Preferred solution: Nothing

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