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EarthBreeze

EarthBreeze

earthbreeze.com
What is your customer experience with EarthBreeze?

EarthBreeze Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • EarthBreeze has 2.5 star rating based on 169 customer reviews. Consumers are mostly dissatisfied.

  • 35% of users would likely recommend EarthBreeze to a friend or colleague.

  • Rating Distribution
  • Pros: Good product, Easy to use, Good detergent.
    Cons: Can not talk to customer service directly, Expensive, Made in china.

View full overview ›

Media from reviews

EarthBreeze - Do not need more Earth Breeze, still have over 1/2 of my last order, Nelda...
EarthBreeze - Do not need more Earth Breeze, still have over 1/2 of my last... - Image 2EarthBreeze - BILLING FRAUD!!!!!!!EarthBreeze - Unwanted orderEarthBreeze - Sheets are falling apartEarthBreeze - Not happy with customer service. Can’t even speak to a live person.EarthBreeze - I need to cancel service
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Top EarthBreeze Reviews

Positive Review

"Fast and Friendly"

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Customer service was very responsive, emails answered almost immediately. The staff member was extremely polote and friendly - breath of fresh air!

Critical Review

"Cancel my subscription hard to talk and cancel my subscription"

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I need to cancel my subscription at mary.rice23@***.com, 614-371-****. I am a senior, and I signed up by mistake.

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jim Chc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to continue a line of service and purchase

Communication with paying, subscribed customers. I don't need to add symbols.

I communicated my idea in its entirety. ... ,

... , ...

, ... , ... , ... , ...

, ... ,

View full review
Pros:
  • Product and idea
Cons:
  • Poor business practices

Preferred solution: Deliver product or service ordered

Resolved
Barbara F Dng

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Resolved: I have not received my order

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I have contacted you a number of times with a resolve of my issue. Where is my order?

I have been charged for my delivery. Why am I not getting it?

View full review
Loss:
$13

Preferred solution: Full refund

Rosanne C Vhd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

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Cancel my contract with you. Account no.

133225****.

I do not want this service at this time. Please cancel.

View full review

Preferred solution: Cancel it!!!!!!!

Robert C Poe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop orders

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I just received a 4 pack of Earth Breeze detergent sheets. I still have three and a half from my last order.

I'm a single elderly man who does one load of laundry a week. Please stop sending me any more.

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Preferred solution: I would like to speak with a representative.

Mary R Imq
map-marker Columbus, Ohio

Cancel my subscription hard to talk and cancel my subscription

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I need to cancel my subscription at mary.rice23@***.com, 614-371-****. I am a senior, and I signed up by mistake.

View full review
Pros:
  • Good produci
Cons:
  • Hard to cancel auto ship

Preferred solution: Stop auto ship

Mark B Jqo
map-marker Doylestown, Pennsylvania

Cancel subscription

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Waiting to be sure the subscription is canceled as of today, as I have enough for a year and don't need any more.

View full review

Preferred solution: Cancellation of subscription

Anonymous
map-marker Boones Mill, Virginia

You sent me supposedly another package that I have not received and you told me to wait for the sticker to put on the package that I have not received. So if you would kindly call me at 276-617-****

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In an email you have said that you sent me a second package. I have never received your second package.

You told me you were going to send me a code for the second package to be returned. I have not received it. This is the issue. I am not paying another $71 Id appreciate it if you would get this resolved.

Im not mad at you.

I just dont want a second package. Because I havent tried the first one yet.

View full review

User's recommendation: Not if you’re gonna keep continuing to send them packages that they don’t have the money to pay for and they just wanted to try it. No, I would not recommend it to anybody.

Rosanne C Vhd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not want your service

Updated by user Nov 24, 2025

I just wanted to change delivery dates

Original review Oct 23, 2025

Cancel order. Not wanted.

I am truly disappointed with your service. Nothing more to say, except truly disappointed!

View full review

User's recommendation: Do not do business with them. Not professional.

Maureen S Nnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pending charge on my credit card for three days with no order placed

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I have had a pending $48 charge on my credit card for three days, and I have not ordered anything.

Pending charge on my credit card, and I have ordered nothing.

Pending charge on my credit card. I have ordered nothing.

View full review
Loss:
$48
Cons:
  • Places a charge hold on your credit card when no order was placed

Preferred solution: Full refund

User's recommendation: Don’t think I would trust this company

Resolved
Dyasia Ndq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No response

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Missing subscription delivery, can't reach these people guess they don't want my business too bad cause great product

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Nila H Xju
map-marker Fargo, North Dakota

Need to cancel

Answer a phone call!! I simply need to talk to someone to cancel a subscription that I never really ordered but was charged for without me actually submitting an order.

View full review
Loss:
$42

Preferred solution: Ability to cancel subscription

Susan B Otl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot cancel automatic order

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Earth Breeze keeps sending packets of detergent sheets. As a single person, I cannot use this much detergent, and I cannot cancel in their system.

View full review
Pros:
  • Good detergent
Cons:
  • Subscription impossible to discontinue

Preferred solution: cancellation of my earth breeze subscription

User's recommendation: don't subscribe to this service unless you know you can use the subscribed amount of detergent in each subscription weriod

1 comment
Gale B Ugh

I need to cancel my subscription please. I live on a fixed income, and cannot afford it.

I love the product.

I will still order but only as needed. Thank you, Gale Belrose

Tina V Hbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fast and Friendly

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Customer service was very responsive, emails answered almost immediately. The staff member was extremely polote and friendly - breath of fresh air!

View full review
Anonymous
map-marker Belton, Texas

I did not know by subscribing I would keep being charged for product, Jess canceled my sub for me.ess cancal my sub

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Jess took care of it. I don't like not being able to speakCustomer service is a hard job and I understand that not taking to a irate person is a pain but as a customer it is frustrating to not know if or when a problem will be handle .

Jess handled it quickly.

with customer service. But this is the future of businesses in America.

View full review

User's recommendation: read everything .......

Resolved
Manah W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Earth Breeze is wonderful

Updated by user Aug 26, 2025

Company fixed the issue and I have been provided with product replacement. They sent me my missing laundry sheets and explained that they had 2 addresses on my account, one of which was not mine. Just contact Earth Breeze directly by phone to get fast results.

Original review Aug 10, 2025

I am extremely impressed with the customer service response I received from Earth Breeze recently over a missing shipment. It was speedily and correctly corrected!

View full review
Resolved
nancy t Xmw

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Verified Reviewer

Resolved: BILLING FRAUD!!!!!!!

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EarthBreeze - BILLING FRAUD!!!!!!!
Updated by user Apr 08, 2025

Company fixed the issue and I have been provided with apology. Contacted my bank due to fraud that the company engaged in.

The company took my order for 1 package ange later updated it to include 6 more packages for $72. The company refunded the $72 to me

Original review Mar 24, 2025

Buyer BEWARE!!! I purchased one order of sheets. They UPDATED my account with another 6 orders and charged my bank!

View full review
Loss:
$72
Pros:
  • Con is fraud

Preferred solution: Full refund

User's recommendation: STAY AWAY!

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