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Contact EarthBreeze Customer Service

EarthBreeze Phone Numbers and Emails

Toll-Free Number:

  • (800) 961-6535
Call customer service
Send Message

EarthBreeze Emails:

Customer Service
Legal
Privacy Inquiries
partners@earthbreeze.com
Is this your business?

EarthBreeze Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • EarthBreeze Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call EarthBreeze is 8009616535. 45% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as EarthBreeze may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.

View full overview ›

How to Contact EarthBreeze Customer Service?

Most Popular Number:

(800) 961-6535
Total calls: 1 369 Issues resolved: 31 Last call: Dec 3, 2025

Using the website, you can submit an online request to the Customer Delight email team to contact you. Scroll to the bottom of the page, press Contact Us, and the new page will appear on the screen. Indicate your order number, email and account modification request. Submit the form after filling in the information and the customer care department will reach you later.

The toll-free support number of the EarthBreeze customer service is 800 961 6535. Call it when you have a problem with the account or payment process, have some questions about the range of services or are confused with the technical part of the website usage. The EarthBreeze customer service phone number is available 24/7. Sometimes the line can be overloaded with calls. You can also turn to the EarthBreeze live chat to get an instant answer.

The EarthBreeze email is hello@earthbreeze.com. Customers can use it to address any issues. The support team operates the email 24/7. The answer to the letter will come in 1-2 days. The companies that want to start using the services of the company should write to the address hello@earthbreeze.com. In case of any legal issues, write to privacy@earthbreeze.com.

The corporate address of the company is 2839 Nansen Dr Ste C2, Medford, Oregon, 97504. To find the EarthBreeze address in your area, open the website and press Store Locator at the bottom of the page. Enter the postcode or place and the search tool will show you the nearest locations of the office. The mailing address of the company is PO BOX 18313, Birmingham B6 9FD United Kingdom.

PissedConsumer Club

Contact Information

EarthBreeze Website:

EarthBreeze Help Center:

Corporate Office Address:

Earth Breeze, Inc.
2839 Nansen Dr. Unit C2
Medford, Oregon 97504
United States

Other Info (opening hours):

Mailing Address:

PO BOX 18313

Birmingham

B6 9FD United Kingdom

More contact details

EarthBreeze Customer Service Reviews

2.3 / 5
Poor
Tina V Hbj
Fast and Friendly
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Customer service was very responsive, emails answered almost immediately. The staff member was extremely polote and friendly - breath of fresh air!

Manah W
Earth Breeze is wonderful

I am extremely impressed with the customer service response I received from Earth Breeze recently over a missing shipment. It was speedily and correctly corrected!

Dyasia Ndq
No response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Missing subscription delivery, can't reach these people guess they don't want my business too bad cause great product

Samuele Fej
Eartbreeze customer

No human to talk to all automated so very hard to get problems resolved. Still waiting to see if I'm going to receive my.order said it was.sent

How Good is EarthBreeze's Customer Service?

Rosanne C Vhd
Rosanne C Vhd
Feels Disappointed | Oct 24, 2025

Not good

Read full quote
Maureen S Nnh
Maureen S Nnh
Feels Disappointed | Sep 07, 2025

Charge credit card even though the order was not completed

Read full quote
Manah W
Manah W
Feels Satisfied | Aug 07, 2025

Jess was my rep through my contact with Earth Breeze; she was excellent at helping me and I commend her for great customer service

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Melinda R Nsr
Melinda R Nsr
Feels Neutral | Apr 06, 2025

It was okay.

Read full quote
Dee E Aoi
Dee E Aoi
Feels Disappointed | Feb 21, 2025

Cancelled and want refund but never heard back

Read full quote
Nilay Dxa
Nilay Dxa
Feels Disappointed | Jan 31, 2025

I did not for it when I Nee I will call if you have phone number ok not happy

Read full quote

Summary of EarthBreeze Customer Service Calls

1.4K TOTAL
CALLS
01:14 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EarthBreeze?

Activation/ Cancellation Question:

  • “To cancell order”
  • “Want to cancel the subscription?”
  • “Cancel”

Shipping and Delivery Question:

  • “Stop all un asked for shipments”
  • “Wrong delivery”
  • “I have not received my order”

Request for Information Question:

  • “Did not place order. Billed”
  • “Help with ordering”
  • “Difficulty contacting”

Payments and Charges Question:

  • “Arrange automatic payments and shipment”
  • “Unauthorized bank withdrawal”
  • “Billing issue.”

Account Question:

  • “Canel subscription”
  • “My account won’t update”
  • “Subscription”

Return/ Replace Question:

  • “Want return and order”
  • “Incorrect order”
  • “Change order”

Product/ Service Question:

  • “I don’t want your product”
  • “No longer want the product to my house. I can now get them at Target .”
  • “Not getting product but your taking payment”

Refund Question:

  • “Refund and product return”
  • “Refund”
  • “I did not order I need a refund on my credit card”

Cards Question:

  • “Scammed card”
  • “Need to up date credit card”
  • “Getting a credit card updated.”

Staff Question:

  • “Pause service”
  • “To stop services”
  • “Non service”

Employment Question:

  • “To tell you that i dont get paid until the third of Feb So please dont take my payment out until then.”

Website/ Application Question:

  • “Website and delivery option”

Other Question:

  • “And order i just received, 6 soap packs. And I dont have an order number”
  • “Didn’t receive”
  • “I am receiving pkgs I haven't ordered”

Compare EarthBreeze Customer Service To

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