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Contact EarthBreeze Customer Service

EarthBreeze Phone Numbers and Emails

Toll-Free Number:

  • (800) 961-6535
Call customer service
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EarthBreeze Emails:

Business Customer Service
Customer Service
Legal
Privacy Inquiries
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How to Contact EarthBreeze Customer Service?

Most Popular Number:

(800) 961-6535
Total calls: 1 074 Issues resolved: 23 Last call: Mar 21, 2025
author avatar
PissedConsumer Reporter

Using the website, you can submit an online request to the Customer Delight email team to contact you. Scroll to the bottom of the page, press Contact Us, and the new page will appear on the screen. Indicate your order number, email and account modification request. Submit the form after filling in the information and the customer care department will reach you later.

The toll-free support number of the EarthBreeze customer service is 800 961 6535. Call it when you have a problem with the account or payment process, have some questions about the range of services or are confused with the technical part of the website usage. The EarthBreeze customer service phone number is available 24/7. Sometimes the line can be overloaded with calls. You can also turn to the EarthBreeze live chat to get an instant answer.

The EarthBreeze email is hello@earthbreeze.com. Customers can use it to address any issues. The support team operates the email 24/7. The answer to the letter will come in 1-2 days. The companies that want to start using the services of the company should write to the address hello@earthbreeze.com. In case of any legal issues, write to privacy@earthbreeze.com.

The corporate address of the company is 2839 Nansen Dr Ste C2, Medford, Oregon, 97504. To find the EarthBreeze address in your area, open the website and press Store Locator at the bottom of the page. Enter the postcode or place and the search tool will show you the nearest locations of the office. The mailing address of the company is PO BOX 18313, Birmingham B6 9FD United Kingdom.

EarthBreeze Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • EarthBreeze Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call EarthBreeze is 8009616535. 44% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as EarthBreeze may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

EarthBreeze Website:

EarthBreeze Help Center:

Corporate Office Address:

Earth Breeze, Inc.
2839 Nansen Dr. Unit C2
Medford, Oregon 97504
United States

Other Info (opening hours):

Mailing Address:

PO BOX 18313

Birmingham

B6 9FD United Kingdom

More contact details

EarthBreeze Customer Service Reviews

2.4 / 5
Poor
Barbara M Rwg
Question
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1.0

Have not received answer to simple question yet and am a customer with auto ship after almost a week.

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Barbara M Rwg
Don’t know enough to rate yet bc never heard from EarthBreeze
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Simple question to be answered and so far have not been contacted.
Like the product and on auto ship.

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Ion Ple
False Advertising
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1.0

I submitted a complaint.I ordered a 30 sheet package of Earth Breeze eco laundry sheets. When I received package I opened it and counted the individual sheets, there were only 25!!!

Very disappointed!

Either a mistake or false advertising. I expect a replacement!
Barbara David

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Jamarco Zvl
I wish earth breeze was made in America
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4.0

Not a bad product but needs to be American made also I need to be removed from auto ship in the future!

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How Good is EarthBreeze's Customer Service?

Dee E Aoi
Dee E Aoi
Feels Disappointed | Feb 21, 2025

Cancelled and want refund but never heard back

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Nilay Dxa
Nilay Dxa
Feels Disappointed | Jan 31, 2025

I did not for it when I Nee I will call if you have phone number ok not happy

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Ruth H Ysz
Ruth H Ysz
Feels Disappointed | Jan 19, 2025

The product is ok, I supported it for 3 yrs as I thought they did good things however maybe that was not true because they really don’t want to be bothered with you! Had they answered my attempts by email, text and voice mail, I would have made other payment arrangements and continued to use the product! They left me no choice. So I cancelled the credit card. They list a customer! I will not be held hostage by someone who wants me to use the product , why don’t you want to talk to the customer!! Poor customer relations at its finest! This product is made in china, is that how they do things in China? Another reason to bail!

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Tashi Rse
Tashi Rse
Feels Satisfied | Sep 07, 2024

Agent was friendly and helpful.

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Donna K Grq
Donna K Grq
Feels Disappointed | Sep 05, 2024

They keep sending products that I haven't ordered and they never return my calls.

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Cleotis Dwx
Cleotis Dwx
Feels Disappointed | Aug 30, 2024

BRAIN DEAD!

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Summary of EarthBreeze Customer Service Calls

1.1K TOTAL
CALLS
01:06 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EarthBreeze?

Activation/ Cancellation Question:

  • “Cancel payment”
  • “Would like to cancel subscription”
  • “Cancel account”

Shipping and Delivery Question:

  • “Tracking number”
  • “Did not get my order”
  • “I got my package finally”

Request for Information Question:

  • “To discuss payment”
  • “Question on order”
  • “Instruction question”

Payments and Charges Question:

  • “Over charge”
  • “Charged my account again!!!”
  • “I am being charged $12.95 for something I have not received”

Account Question:

  • “Stopping subscription”
  • “Put a hold on my subscription”
  • “Subscription”

Product/ Service Question:

  • “Product I just got today”
  • “Product quantity not as stated”
  • “Its been more than a week since I ordered the product.”

Return/ Replace Question:

  • “To make sure you have my correct address”
  • “To change my delivery address”
  • “Change subscription or cancel”

Refund Question:

  • “I did not order I need a refund on my credit card”
  • “Refund”
  • “Ck on my refund and cancellation”

Cards Question:

  • “Need to up date credit card”
  • “Getting a credit card updated.”
  • “Credit card charge. No product and didn't order”

Staff Question:

  • “Stop service”
  • “Talk to customer service”
  • “Want to discontinue service”

Employment Question:

  • “To tell you that i dont get paid until the third of Feb So please dont take my payment out until then.”

Website/ Application Question:

  • “Website and delivery option”

Other Question:

  • “Soap”
  • “Stop orders for6months”
  • “Order the sheets auto fill”

Compare EarthBreeze Customer Service To

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